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Get ready for our annual 2019 User Conference hosted at the Hotel Carlton in Bilbao, Spain from March 28th-29th! If you’re interested in attending the pre-conference event, happening Wednesday, March 27th, sign up here.

Event Overview

If you’re a Demand Driven Technologies partner, customer, or are interested in learning more about Demand Driven Technologies as a whole, this conference is for you! With feature presentations by thought leaders Carol Ptak and Erik Bush, case studies from current Demand Driven Technologies customers, sessions on advanced techniques and best practices from channel partners, this conference is full of events you won’t want to miss!

Carol Ptak (Demand Driven Institute), Ivan Lavatelli (PwC Italy), and Erik Bush (Demand Driven Technologies) will present keynote messages during the conference on Demand Driven concepts and implementations. There will also be sessions along with breakouts to offer attendees a wide range of topics. Demand Driven Technologies will also provide the latest updates on our solutions and product roadmap.

For our full conference agenda, click here.


Carol Ptak is a partner at the Demand Driven Institute and is a proven thought leader with the goal of transforming the manufacturing world. Grab some popcorn because, with her insight into the demand driven world, you’ll want to hear what she has to say.

Erik Bush is the co-founder and CEO of Demand Driven Technologies.Having led the growth of Demand Driven Technologies since its formation in the fall of 2011, Erik Bush has helped push Demand Driven Technologies to exceptional growth and we now support clients on 6 continents around the world. Erik’s keen business sense and DDMRP knowledge will make his keynote sessions impossible to forget!

Bernard Milian is currently Senior Consultant at AGILEA SAS, a consulting firm specializing in industrial excellence.

Manuel Castro is a Partner Director at CMG. With 25 years of experience as a consultant, he has led improvement projects in the area of operations in different countries. Since June 2012, he has been certified as an expert in Demand Driven MRP. In recent years, he has specialized in design and manufacturing of equipment goods, supply chain management, maintenance and repair of equipment and facilities, development of new products, and engineering on request.

Ivan Lavatelli leads the Operations practice for PwC Italy. He has almost 20 years of consulting experience in numerous Supply Chain Management and Industrial Engineering fields: Supply Chain (re-)Design, Production Planning and Control, New Products Introduction Planning, World Class Production Systems Implementation, Lean Manufacturing, Work Standardization, Resource Management, Industrial Cost Control and Company-wide Turnaround Programs. Ivan has a Degree in Engineering from the Polytechnic of Milan and holds a PMP (Project Management Professional) certification from PMI (Project Management Institute) combined with APICS CPIM, CSCP and SCOR-P certifications. As a certified instructor in the disciplines of Supply Chain (APICS and DDI), Industrial Engineering and Project Management, Ivan has contributed to the development of hundreds of Operations Professionals in multiple industries, complementing educational activities with implementation support (process redesign, change management, technological enablement and shopfloor execution). Contact Ivan.

As the first dental implant provider to develop a comprehensive offer, Anthogyr designs, manufactures and distributes a complete range of implants and instruments to support dental health professionals in treating millions of patients across the world. Both innovative and reactive, Anthogyr assists implantologists in their work, building their expertise.

Ever since FINSA’s inception, they have always been aware of the responsibility they take on by using wood as the base element to manufacture and develop their solutions. They learn from it and they incorporate many of its virtues into their organization: its versatility and strength as well as its emotional closeness to people, and the comfort and warmth it brings to society. Their wide product range follows the same philosophy, and is currently present in the daily lives of human beings, forming part of the most cherished environments.

FRULACT is a business group, established in 1987, positioned as a top-ranked innovative company in the supply of added value ingredients for the food and beverage industry, namely fruit and vegetables preps for dairy, ice-cream, desserts, beverages and plant-based alternatives.

At Indaux, we dedicate our time and effort to this search, because we want our solutions to meet the needs of furniture manufacturers and our distributors, and more than anything, of our end users.

The IVAR Group represents a growing business that operates at an international level. Born in 1985 as focused company for the production of valves, over the year IVAR has concentrated on actively seeking and developing new products and reaching high-quality standards, and now it has become one of the leading company in the sector of plumbing and heating components. IVAR produces innovative items for heating systems and bathroom fixtures, completely made in Italy: valves for heating bodies, direct metering modules, heat cost allocators, pipes and fittings, substations for heating systems, distribution manifolds, radiant panel systems, components for solar and geothermal systems.

Michelin, the leading tire company, is dedicated to sustainably improving the mobility of goods and people by manufacturing and marketing tires and services for every type of vehicle, including airplanes, automobiles, bicycles/motorcycles, earthmovers, farm equipment and trucks. It also offers digital mobility support services and publishes travel guides, hotel and restaurant guides, maps and road atlases.

Mondragon University is a university of social initiative and social vocation, non-profit making and declared of public interest. Committed since its foundation to quality education and studies with a practical focus, they give great importance to the comprehensive training of their students.

Breakout Sessions

During the conference, there will be breakout sessions where users and partners of Demand Driven Technologies will present best practices for using our software and implementing DDMRP.


The registration fee includes the event, meetings, and meals during the conference. Sign up before January 31st, 2019 to take advantage of early pricing at €275 per attendee!


There are a large number of rooms blocked off at the Carlton Hotel in Bilbao for Wednesday, March 27th and Thursday, March 28th for our attendees. The discounted nightly room rate is €140 per night. Details for booking rooms will be sent after confirmation of registration from this page.

This event is for Demand Driven Technologies existing and potential customers, partners and invited guests only.

European User Conference 2019 Agenda

Download User Conference Brochure